In the occurrence of suffering from second to third degree burns from a scalding to-go cup of coffee at an Upper West Side cafe, there are two options when seeking aid.  You could either procure a fresh cup of ice from the barista, or show some ingenuity like Natasha Naginsky, and create a makeshift ice pack with an empty Ziploc snack bag and used iced, lightly coated with gunpowder green tea from a previous beverage.